LogisticsPrizm

Feature · Real-time visibility

Real-time shipment tracking & supply-chain visibility.

Know where every shipment is, every minute. Automated alerts catch exceptions before they become problems. Give your customers self-service tracking they actually use.

Complete shipment visibility

Every tracking feature a freight forwarder needs.

From live maps to proactive exception management.

Live tracking map

Visualize all active shipments on an interactive map with real-time position updates, route overlays, and geofence alerts for key checkpoints.

Automated exception alerts

Instant notifications for delays, route deviations, customs holds, temperature excursions, and other exceptions. Respond before your customers even notice.

AI ETA predictions

Machine-learning models analyze historical transit data, weather patterns, and carrier performance to predict arrival times more accurately than carrier ETAs.

Multi-modal support

Track ocean containers, air cargo, FTL, LTL, and intermodal shipments from a single dashboard. Unified visibility across every transport mode.

Customer portal

Give your customers self-service tracking through a branded portal. Reduce "where is my shipment?" calls by up to 80% and improve customer satisfaction.

Complete event timeline

Every pickup, checkpoint, customs clearance, and delivery captured in a detailed event timeline. Full audit trail with timestamps and supporting documents.

How visibility saves you money

Every "where's my shipment?" call costs time. Every missed exception costs money.

80%

Fewer check calls

Self-service tracking via the customer portal eliminates the majority of inbound "where's my shipment?" calls, freeing operations for higher-value work.

4 hrs

Earlier exception detection

Automated monitoring catches delays an average of 4 hours before traditional carrier notifications, giving you time to reroute or notify customers proactively.

35%

Higher customer retention

Shippers who receive proactive tracking updates and have portal access show 35% higher retention. Visibility is no longer optional — it's expected.

Last scroll. One decision.

Your Tuesday has fifteen tabs.
Tomorrow it has one.

Book a 20-minute demo. We'll load your lanes, your carriers, and your rate cards into a sandbox so you see what it feels like before you sign anything.

No credit card · Founding customer pricing through Q3 2026